Responsible Gaming at AllStarz

Tools to Help You Stay in Control

We understand that everyone's relationship with gaming is different, which is why we at AllStarz encourage you to use the tools available in your account settings to manage your play. At All Starz, you can set personal limits that suit your budget and lifestyle, adjusting them whenever you need to.

• Deposit limits - daily, weekly, or monthly caps on how much you can add to your account
• Loss limits - a ceiling on how much you're willing to lose over a set period
• Wagering limits - control over the total amount you stake
• Session time limits - reminders or cut-offs after a set amount of playtime
• Reality checks - pop-up notifications showing how long you've been playing

Our AllStarz team designed these features to give you full transparency over your activity. If you'd like to adjust or lower any limit, changes typically apply immediately; increasing a limit may require a short cooling-off period to make sure it's a decision you're comfortable with. These settings can also help you manage how you use any AllStarz bonus offers responsibly, ensuring your play stays within a budget that's right for you.

Taking a Break: Time-Out and Self-Exclusion

Sometimes stepping away is the healthiest choice. Choose All Starz - we're here to support that decision without judgment. If you feel you need a short break, you can request a temporary time-out, during which your account will be suspended for a period you choose.

For players who need a longer-term solution, we offer self-exclusion, allowing you to close your account for an extended period or permanently. During self-exclusion, we will not send you marketing communications, and you won't be able to log in or create a new account with us. If you believe self-exclusion is right for you, simply reach out to our support team, and we'll guide you through the process.

Recognizing the Signs of Problem Gambling

At AllStarz, we want you to recognize when gaming might be becoming a problem, whether for yourself or someone close to you. Some warning signs include:

• Spending more time or money than you intended
• Chasing losses with bigger bets
• Neglecting work, relationships, or responsibilities because of gaming
• Borrowing money or using funds meant for essentials to play
• Feeling anxious, irritable, or guilty about your gaming habits

If any of this sounds familiar, our All Starz support team is ready to listen and help you find the right tools, whether that's a deposit limit, a time-out, or a referral to professional support.

External Support Organizations

We at AllStarz partner with independent organizations that specialize in helping people manage gambling-related concerns. All Starz encourages you to reach out to any of the following if you need confidential advice or support:

• GamCare - www.gamcare.org.uk
• BeGambleAware - www.begambleaware.org
• Gamblers Anonymous - www.gamblersanonymous.org
• Gambling Therapy - www.gamblingtherapy.org

These organizations offer free, confidential guidance regardless of where you're located, and we always recommend reaching out if gaming starts to feel like it's affecting your daily life.

How Verification Supports Responsible Gaming

AllStarz's enhanced due diligence process is another layer of protection for our players. Once your cumulative deposits reach €2,000, we'll ask for additional documentation, including proof of identity, a recent utility bill, and information about your source of funds or wealth. At All Starz, we conduct these checks not only to comply with anti-money laundering regulations but also to ensure that the funds being wagered are appropriate for your financial situation.

We also require that deposits be wagered at least once before a withdrawal can be processed, which helps us monitor for unusual account activity and supports a safer, more transparent gaming environment for everyone. If you haven't yet created an account, the AllStarz login process is quick and includes these important safety checks from the start.

Keeping Minors Safe

Protecting minors from underage gambling is a responsibility we at All Starz take extremely seriously. We recommend that parents and guardians use device-level parental control software to prevent minors from accessing gambling websites. If you share a computer, tablet, or phone with a minor, please make sure your account details, including passwords and payment information, are kept private and secure at all times.